FAQ
FAQ
Here, we’ve answered the questions we hear most often. If you don’t find what you’re looking for, feel free to contact us – we’re always happy to help!
1. What sizes do you offer?
We offer a range of sizes from S to XL. Each product page includes a detailed size chart to help you pick the perfect fit.
2. How do I care for my Vibe Loom outfits?
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Kurtis & Coord Sets: Machine wash on gentle cycle or hand wash in cold water.
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Festive Wear: Dry clean recommended for embroidered or delicate fabrics.
Always avoid harsh detergents to keep colors bright and fabrics soft!
3. How long does shipping take?
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
You’ll receive a tracking link as soon as your order is shipped.
4. Can I return or exchange an item?
Yes! Returns and exchanges are accepted within 7 days of delivery. Items must be unused and in original packaging.
For more details, check our Returns & Exchanges Policy.
5. Do you offer international shipping?
Currently, we ship within India only, but we’re working on expanding internationally soon!
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package directly with the courier.
7. Can I customize or pre-order an outfit?
We don’t currently offer custom orders, but festive collections often have limited pre-orders – make sure to check product pages for updates!
8. How do I contact Vibe Loom?
Have more questions? Reach out to us anytime via Contact Us page – we love helping our customers!