Privacy Policy

At Vibe Loom, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal details such as name, email address, phone number, shipping and billing address
Payment information (processed securely through third-party payment gateways; we do NOT store card details.)
Device information such as IP address, browser type, and cookies to improve your shopping experience

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates, confirmations, and support responses
Improve our website, products, and customer experience
Send promotional emails or offers (only if you opt in)

Cookies

Our website uses cookies to:

Remember your preferences
Analyze site traffic and user behavior
Improve performance and personalization

You can disable cookies in your browser settings if you prefer.

Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with trusted third parties such as:

Payment gateways
Shipping and logistics partners
Marketing or analytics tools (e.g., Shopify, Google Analytics)

These partners are required to keep your information confidential.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of promotional communications at any time

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

📧 vibeloom25@gmail.com